Santa Lolla products are manufactured with different materials and,
therefore, it is important that at the time of purchase you check whether the
raw material used in the manufacture of the product meets its
expectation, for the purpose of use.
The wrong choice of a footwear to the biotype or the purpose for which it is intended, can generate discomforts and even pathologies to those who already have a pre-disposition to trigger them.
When having the first contact with the product, it is It is essential that the shoe test is carried out, checking whether the model is comfortable and if the numbering is correct. Swollen or injured feet they can change the shoe and interfere with size and comfort notions.
After purchase, the product requires some care related to use,
hygiene and storage, which directly influence the
durability of the good and are the sole responsibility of the
It is necessary that the footwear be sanitized before of storage and that the place of packaging is dry and ventilated, allowing ventilation of the product to occur.
Never wash or Immerse the product directly into the water. If this happens by accident, let it dry in the shade and at room temperature. Never use ovens and centrifuges, or expose it to direct sunlight to dry it.
A rain can also contribute to the formation of stains or damage to products. The acidity of the water can compromise its original color, deform the item or start detachment processes.
The products must be stored in specific boxes and bags. the cardboard box where the product is stored has an opening for air intake, making the product breathe and prevent mold. If you choose to store in bags, these can only be made of TNT. Under no circumstances store in plastic bags.
Models that have rivets, crystals, stones and elements glued or held by claws, need care even bigger so the props don't come loose.
The ornaments are delicate components and can be damaged if there is friction or friction with other surfaces.
Extreme care must be taken given to footwear when in contact with uneven, rustic pavements or that tend to provoke aggressions to the heel or its components, not there is a guarantee for this type of damage.
Never use chemicals such as alcohol, acetone, bleach, or laundry detergent cleaning products. When hygiene allows the use of cloths slightly moistened, the solution should only be water and neutral soap. All products that have metal parts, if exposed to environments marine animals, can suffer aggression due to sea air, causing the garments lose shine and oxidize.
Badly dyed clothes fixed or even wet, in contact with purses or shoes, can cause irreparable stains. In the case of clear products, care must be redoubled, as they get dirty and stain easily. dark clothes often stain clear bags.
Excess weight and volume deform purses and wallets, causing damage to seams, handles and zippers.
We also point out that perfumes that contain alcohol can stain the lining and material of your bag. Fats like olive oil, oil, mayonnaise, lipsticks, pen ink and sharp objects, too are agents that cause irreparable damage and are not covered by the warranty.
Each material requires specific care during cleaning. Check it out:
Smooth Leather- This type of material should not be washed, just cleaned with a dry white cloth or slightly moistened with water and neutral soap, without addition of any other chemical.
Fur Leather- In this type of material the layer of animal hair is maintained. Therefore, characteristic natural flaws can be observed from the skin of the animal itself. The intense use of products with these features can cause hair to fall out in the seams and welts.
Suede and Nubuck - These are materials that absorb more dirt. For this reason, they need more frequent care. Pair for maintenance we recommend the use of a brush with soft bristles for NOBUCK and a brush with softer bristles firm for the SUEDE. These products cannot have contact with creams, pastes, instant shine or excess moisture. For the best conservation and prevention it is recommended the use of leather and waterproofing products, always paying attention to the way of handling recommended on the label of these products. Because they have more colors intense, can loosen a little pigmentation in the first days of use or when in contact with moisture.
Varnish and Metallized- These products are fragile and subject to damage in case chafing, friction or excess moisture occurs. We always advise keep them stored in TNT bags so they don't scratch or stain in contact with other materials.
Corks, Canvas and Fabrics- These types of materials cannot be exposed to excessive humidity or contact with chemicals. Your cleaning should only be carried out with white cloths slightly moistened with water and neutral soap.
Jute and Sisal - They are natural products produced by hand, therefore, they cannot have excessive contact with moisture or chemicals. must be avoided friction or friction. For cleaning, we advise you to use a brush. soft bristles to keep the material from fraying.
Technological Material- Just like leather products, the materials Technological equipment must be stored in well-ventilated areas. humid environments or with high temperatures can cause a chemical reaction called hydrolysis, causing the material to begin to "crumble". For this reason, products made with technological material receive a kind of waterproofing, which extends its useful life. Therefore, the care with storage and cleaning are extremely important for extend the waterproofing applied to the material as much as possible.